Course Snapshot
- Duration
- Workshop format
- Level
- Introductory level
- Format
- Interactive facilitator-led workshop
- Delivery
- In-person (online sessions available on request)
Introductory level Interactive facilitator-led workshop In-person (online sessions available on request)
Engaging with AI
Building AI literacy for confident, and responsible decision-making.
Request Tailored DeliveryAbout the Course
Engaging with AI
A foundational course designed to cut through the hype and give practical, grounded understanding of artificial intelligence and its real-world applications.
Artificial Intelligence is everywhere from emails and reports to decision-support systems and automation tools, yet much of what surrounds AI is hype, misunderstanding, or fear.
The course gives a clear understanding of what AI can do, where its limits are, and how to work with it responsibly. It helps participants ask better questions and make better decisions when using AI tools.
Who is this course for?
Designed for professionals across all sectors who want practical AI literacy.
Professionals & Managers
Working with or exposed to AI tools in daily operations.
Public Sector Employees
Navigating AI adoption and governance frameworks.
Organizational Leaders
Seeking informed, risk-aware perspectives on AI strategy.
Anyone Seeking Clarity
No technical background required; built for practical understanding.
Learning outcomes
Skills you will master for practical, safe AI use.
Understand what AI is and what it is not
Explain differences between traditional automation, machine learning, and generative AI tools, and identify where human judgment remains essential.
Understand what AI can do today
Explore pattern recognition, prediction, and content creation use cases such as forecasting, drafting emails, and document support.
Recognize where things go wrong
Identify bias from data and design, AI hallucinations, black-box limitations, and risks of over-automation in decision-making.
Apply simple safety checks
Use three practical yes-or-no questions to assess whether AI-generated output should be trusted.
Explore what lies ahead
Understand multi-skill agent systems and the implications of AI-driven role changes for organizations and workforce planning.
Curriculum modules
Module 1
AI fundamentals in plain language
A clear model of what AI can and cannot do in real work settings.
Module 2
Current practical use cases
How AI is used for prediction, drafting, and decision support without overclaiming capabilities.
Module 3
Risk awareness and limitations
Bias, hallucinations, and over-automation risks participants must identify early.
Module 4
Safety checks in everyday workflows
Simple reliability checks to apply before acting on AI-generated output.
Module 5
Future-readiness and workforce implications
Agent systems, changing job roles, and practical planning conversations toward 2050.
Prerequisites
No technical background required.
FAQs
What level is this course?
This course is introductory and designed for beginners, while still including guided practical exercises.
How is the course delivered?
Delivery is in-person for hands-on learning, with online sessions available on request.
Do participants need technical experience?
No technical background is required; the course is built for practical understanding.
Ready to start your journey?
Get detailed information about course content, scheduling, and pricing for your team or organization.